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2020

Annual report

Sustainability Performance Data 2017-2020

KPI & Description 2017 2018 2019 2020
Environmental

 

CO2e intensity from Shipping services, grams / tonne km

 

 

 

36.261

 

 

 

35.881

 

 

 

33.331

 

 

 

33.51

Scope 1 emissions from Shipping services, in tonnes of CO2e 5,223,0281 5,240,4191 4,687,3891 3,764,260
Scope 1 emissions from Logistics services, in tonnes of CO2e 6,902 8,005 8,322
Scope 2 emissions in tonnes of CO2e from Logistics 6,611 6,166
Scope 2 emissions in tonnes of CO2e from Shipping 0 0 0 0
Total electrical consumption, Logistics services, in megawatt hours 17,350 16,094.63 15,209.33
Average sulphur content of fuel, Shipping services, percentage 2.18 2.06 2.06 0.38
Total SOx emissions of fleet under group control, in  tonnes 72,194 68,480 60,989 8,945
Relative NOx emissions from owned fleet (as an average of International Air Pollution Prevention certification values) 13.68 13.66 13.64 13.63
1) Total energy consumed in terajoule (TJ)

2) percentage heavy fuel oil

3) percentage renewable, Shipping services

1)4,8911.5
2)10.7%3)0%
Total number of significant spills (>20 litres), Shipping services 1 0 1 0
Number of non-compliant environmental breeches (release, spill or discharge) reported to authorities, Logistics services 1 2
Number, percentage of retired vessels recycled responsibly 0 0 0 2;100%
Number of ballast water treatment systems installed on own vessels in 2020; 2 13 9
– percentage of owned fleet complying with ballast water exchange; and 52
– percentage of owned fleet complying with ballast water treatment 48
Percentage of owned fleet enrolled in hull fouling management programme 75 100 100 100
Average fouling-factor score for the owned fleet, score range 1 to 10. (A lower score indicates better condition.) 4 4 3 2.3
Shipping duration in marine protected areas or areas of protected conservation status Na
Total waste landed to shore reception facilities (owned fleet) in cbm’s 4,915 6,362 4,931.1 6,532
Average amount of waste landed to shore reception per vessel, in cbm’s 59.2 76.7 64.8 82
Food waste discharged to sea, in cbm’s 210 440 388.3 472
Average amount of food waste discharged to sea, per vessel, in cbm’s 3.7 5.3 5.1 5.5
Water consumption from Logistics services, in litres 53,817,587 38,856,368
Waste sent to landfills, generated from Logistics services, in tonnes 5,843 4,538
Social

 

Number of employees, by region:

 

 

 

 

 

 

 

 

 

– Asia Pacific 1,345 1,452 1,405 916
– EMEA 973 1,636 2,044 1,815
– America 5,179 6,363 5,948 5,934
Total 7,497 9,451 9,397 8,665
Gender balance, office workers, M: F 58:42 58:42 60:40 59:41
Gender balance of office workers in senior roles, M: F ratio2 81:19
Number of females in senior roles 50
Diversity score from employee engagement survey (score 1-8) 7.6
Lost Time Incident Frequency, Shipping services 0.62 0.73 0.73 0.99
Lost Time Incident Frequency, Logistics services 21.7 17.993 15.79 13.99
Fatalities related to Shipping services 1 1 1 0
Office workers invited to take a performance dialogue 100% 100% 100%
Annual retention rate of Shipping crew 98% 98% 95% 97%
Shipping Crew Satisfaction Survey (score of 1-5 and 5 = most satisfied) 4.4 4.4 4.5 4.5

Absenteeism, Logistics services (days away due to illness per hours worked)

3% 2.55%

Number and % of retired vessels recycled according to responsible recycling policy 4

0 0 0 2;100%

Number of marine casualties, percentage classified as very serious5

0

a) number of port state control detentions; and b) average number of deficiencies per vessel inspection, Shipping

1) 0
2) 1
 

Voluntary and involuntary turnover rate of drivers, road transport, in %

 

13.69%(voluntary)

0% (involuntary)

Number of road accidents and incidents, road transport6 3

Safety Measurement System BASIC percentiles for 1) unsafe driving, 2) hours of service compliance; 3) Driver fitness; 4) Controlled substances/alcohol; 5) vehicle maintenance; and 6) Hazardous Materials Compliance; road transport. 6

1) 0

2) 0

3) 0

4) 0

5) 24

6) n/a

 

Governance

 

Average unplanned off-hire across the entire owned fleet, in hours

 

 

16

 

 

21.2

 

 

20.70

 

 

33

Total number of significant spills from Shipping services

1 0 1 0

Number of cases which group companies were found in breach of international sanction laws and regulations

0 0 0 0

Number of tax incentives or special tax agreements with authorities

0 1 1
Number of incidents of theft, Logistics services 1 1 0

Number of security breaches on board company owned vessels

5 6 3 2

Number of substantiated breaches of privacy and data security 7

0 1 4 0
Number of Orcelle Award finalists 5 12 12

Due to the Covid  Pandemic, the annual Orcelle Award competition was not held in 2020.

Number of cargo related biosecurity incidents

Several
Several
0

Number of calls at ports in countries that have the 20 lowest rankings in Transparency International Corruption Perception Index

11

Total amount of monetary losses as a result of legal proceedings associated with bribery or corruption

0


1) This data, originally disclosed as CO2 , has been recalculated as C02e according to the GLEC framework and is being restated in this report.

2) This KPI was implemented in 2020 to focus on diversity progress in leadership roles.

3) This data is restated from the original disclosure, due to a correction to the original calculation.

4) A vessel is considered recycled for this KPI, when the vessel recycling project begins.

5) This KPI uses the IMO definition of marine casualty.

6) Please see SASB Road Transport standards for more details on this KPI.

7) The definition of breach for this KPI is “ a security violation in which sensitive, protected or confidential data is copied, transmitted, viewed, stolen or used by an individual unauthorized to do so.”  (Source: US DHHS)